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What are Notifications?
PortConnect can send email notifications when a range of events/changes occur against containers.
Available / Available Cancelled
Discharged import, all releases provided and no stops/holds. Ready to be picked up. An Available Cancelled Notification is sent if the container becomes unavailable.
Cleared / Cleared Cancelled
All releases provided and no stops/holds. A Cancelled Notification is sent if a release is revoked or new impediment is placed on the container.
Customs Release / Customs Release Cancelled
Customs clearance. A Cancelled Notification is sent if the release is revoked.
Discharged from vessel
Delivered out of a port facility: Sea Port or Inland Port
LFT Set / Changed
A notification is triggered as soon as a date/time is set or there is a change in that date/time
24 Hours before LFT
A notification is triggered 24 hours prior to the LFT date/time
A notification is triggered once the LFT has passed
LOP Release / LOP Release Cancelled
Line Operator clearance. A Cancelled Notification is sent if the release is revoked.
MPI Release / MPI Release Cancelled
Ministry of Primary Industries clearance. A Cancelled Notification is sent if the release is revoked.
Automated Gate-In Notifications when containers arrive at Metroport with a status of Priority (Only available for Imports via Port of Tauranga).
Difference between Pre-Advice and booking details
Hazardous Gate In
Details on when Hazardous containers can be received at the port
Loaded onto the vessel
Warning that no Customs Export Delivery Order (CEDO) clearance has been received 48/24/2 hrs before vessel arrival
Notification will alert you when a container record becomes live in our system (either from BAPLIE or Export Pre-Advice submitted)
Export / Import
Received into a port facility: Sea Port or Inland Port
Export / Import
Notification that a POAL Express Pin has been obtained via Auto-Request or has changed from Suspended to Available (only available to Trucking companies)
Export / Import
Notification that a POAL Express Pin has changed from Available to Suspended (only available to Trucking companies)
Export / Import
Pricing for Notifications
There are two parts to this cost:
Users must be signed up to Subscribed Track & Trace which is a monthly charge of$102.60+
$120.00 incl. GST.
Notifications cost $0.20 per Notification. Users can sign up for as many or as few Notification event types (called Notification Defaults) as they like and based on this multiple Notification events could be sent for a single container. e.g. If a user signed up to receive Notifications for Discharge and Gate-Out events then for Import containers they would receive two Notifications per container for a total cost of $0.40.
The monthly subscription provides users with access to the detailed container information that PortConnect holds. Notifications provide users with access to automated updates when events occur against containers. Notifications are in an XML format that allows users to automatically process this information into their system rather than manually checking the website – the per Notification cost covers the cost of providing this service.
Setting up Notifications Defaults
Access to Notifications
If you are logged in and do not have access to Manage Notification Defaults please contact firstname.lastname@example.org.
Access Notification Defaults
Before you can start requesting notification you need to set up the different types of notifications that you want to be able to receive. These are called Notification Defaults.
Hover your mouse over the PortConnect tab and and select Manage Notification Defaults.
This will take you for the Notification Defaults page. On this page you can set up the Notification Types you want to be able to receive. Note – you only need to do this once and the defaults will display on the Container Notifications page.
Create a Notification Default
To set up a Notification Type first select the type of notification you would like to receive. There are currently 17 different notification types.
Next you must enter the email address you would like the notifications to be sent to. You can add multiple Notification Defaults and also add multiple email addresses for a single Notification Type.
Click the Save button once you have entered the email address. By clicking Save you agree to accept all charges for these notifications.
Once you have clicked Save, the Notification Default will display under Current Notification Defaults.
Once you have finished setting up your Notification Defaults you can start requesting notifications against containers.
Delete a Notification Default
If you wish to delete a notification type, you can do so by clicking in the circle on the left hand side of the Notification Default and then clicking Delete. The Notification Default will then be removed from your list.
Viewing Notifications via PortConnect website
Tick the boxes of the notifications you would like to receive for the selected containers. You can choose notifications for individual containers or you can click the set all box at the top of each column.
Requesting Notifications via an Excel spreadsheet (An Easy way to receive Notifications)
NOTE: You need to set up your Notification Defaults first before you register containers. You can see Instructions on setting up your defaults are above.
Requesting Notifications via B2B ROI
Business to Business (B2B) Registration Of Interest (ROI) is a way to register interest in containers so that you can automatically receive Notifications. A ROI message can be generated by your system and sent to PortConnect in a XML format. PortConnect will then register your interest in the requested container(s) and begin sending Notifications based on the defaults you have set up. This is an alternative to manual Registration of Interest through the PortConnect website.
You can read more in the B2B Notifications ROI On-Boarding Guide.
Requesting Notifications via API
How long it takes for the status to be sent?
Within 30minutes of the event occurring in the port internal system, OR
Within 15minutes of the event being recorded in PortConnect
Once you have requested a notification on a container, notification emails will start being sent to the nominated email address. The first email will include all the events/changes that you have signed up for and have already occurred against the container. Future emails will include any new events/changes that have occurred against the container.
The emails also contain an XML file which contains the same data as the body of the email.