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Customer Reference within the ROI

  • We only permit one Customer Reference per container, per Customer CodeUsers can send multiple Customer References per container. This is a maximum of 50 characters an unlimited character field and designed to support container visit identifiers.

  • The Customer Reference will be included in the Notification (both in the email body and XML file attached).

  • To include this in the ROI, each Customer Reference needs to be set for each container segment.

  • If you submit a new ROI it will overwrite the existing ROI including the Customer Reference.

  • If you have already received Notifications against the first ROI you would receive them again against the new ROI with the new Customer Reference included in the Notification.

  • If you submit an ROI with the same Customer Reference as the previous ROI, it will not send new Notifications.

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