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When searching the Vessel Visit, the selectable ones that populate in the drop down are those with complete details. Incomplete details are greyed out Vessel Visits.   |
Storage Area
To manage or view documentation for a storage area, select the ‘Storage Area’ tab and ‘Select a storage area’ from the drop down.
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We allow for 3 decimal places. |
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“Submit without Conversion” will not create cargo. This will upload the document against the vessel visit only. |
After uploading a document, an Action icon will show next to it. This can be refreshed by clicking the button “Refresh Screen” icon: 
located to the top right of the page. This will show the latest Action status for documents.
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View File:
opens the file viewer window. Audit:
prompts a pop-up window with audit details. Processing
indicates the document is in processing stage. Error
navigates to opens a window to resolve errors. Partial
indicates a document with partial errors. This occurs when there is a PDF uploaded for conversion to cargo with multiple Bill of Ladings which are split into individual child documents (1 per BOL). It may have a partial error when 1 or more child documents fail, and others are in success. UserCancelled
is not a button but shows for auditing purposes. Done
navigates to the cargo item on Track and Trace. Delete:
removes document.
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By clicking on the error or partial icons the ‘Fix the problem’ window opens and presents the details of the data exceptions and errors from the document.
Failed Documents can occur, for example due to timeouts. This requires the document to be re-uploaded for processing. Example error message:
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Excel Document Errors:
Possible errors may include;
Unprocessed cells – these are fields that are not expected and will not be processed.
Unprocessed sheets – these are sheet names that are not recognized or expected and will not be processed.
Header Renamed – this means the header is not expected and does not match the template we use for processing and converting data.
Error Detail:
Navigate through tabs by selecting the tab headers to the top left of the document.
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Icons:
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Users have three possible actions,
Icon
indicates a filter is in place. Hover over for details. Icon
indicates this header has been renamed. Hover for details. Icon
indicates the header in error.
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Clicking on the error message to the right-hand side of the page will shift the file view to the issue location. |
There are three possible actions to choose from:
Cancel Processing - this is recommended when an uploaded excel is in the incorrect or unexpected format or when it contains the wrong data. It is advised to cancel and get from the supplier the expected formatted file. Otherwise, contact us to inform this is a new format.
Continue Processing - pushes the file through to create cargo. Please be advised, the errors are ignored and that which is in error will not be created as cargo.
Close - no action. The file will stay in error or partial with no change.
Icons
Navigate through tabs by selecting the tab headers to the top left of the document.
Icon
indicates a filter is in place. Hover over for details. Icon
indicates this header has been renamed. Hover for details. Icon
indicates the header in error.
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Clicking on the error message to the right-hand side of the page will shift the file view to the issue location. |
Possible errors may include;
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Unprocessed cells – these are fields that are not expected and will not be processed.
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Unprocessed sheets – these are sheet names that are not recognized or expected and will not be processed.
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PDF Document Errors:
Opens an embedded screen where errors can be corrected.
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