Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Table of Contents

...

Validation Message Text

Meaning

Container requires clearances to move

The hold must be removed before a status can be managed.

Container is already managed by XXXXXXX

User will need to contact the Trading Partner to amend the status.

Vessel Arrival is too close to modify containers

Containers can be managed up until 6 hours before vessel arrival.

NO ACTIVE UNIT FOUND

Container is not yet active in the port's system.

ACTIVE UNIT IS NOT AN IMPORT

Container exists in the port’s system but is not an Import.

ACTIVE UNIT IS NOT INBOUND

Container has already been discharged into the seaport yard.

...

Cancelling Priority Status

Follow these steps to request a cancel Priority Status:

  1. Click the red cross cancel button in the options column

  2. A pop-up will appear to confirm cancellation, click ‘Yes, Cancel’.

  • Only the Trading Partner that managed the auto-request can cancel it

  • Auto-requests will be displayed for 14 days and then will automatically disappear from the screen.

...

View Priority Status in Subscribed Track & Trace

...