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Please note Clear Container function is only available for Shipping Lines. |
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Logging into Clear Container
Login to PortConnect.
After you log in, you will be taken back to the PortConnect homepage. Click on Services in the top menu and select Clear Container from the drop down.
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Differences between ports
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The connection to Auckland is a real time update service. This means the results on the screen show the current status of the container in the port system.
The screen will not show containers that have either not been loaded to the port system or have gated out.
Users cannot clear containers before the baplie has been loaded.
The screen will not show Empty containers.
The screen will not show Tranship containers
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The connection to Tauranga / Timaru is a send and wait not a real time update service. This means the The screen shows the most recent submission status or the most recently confirmed status from the port (updated every 10 minutes). After a submission users should wait 15 minutes then search the container via the Clear Container screen or the the Track & Trace screen to confirm the update has been applied.
When searching by container number, users must also specify the vessel that the container container.
Users can clear containers before the baplie has been loaded. The screen may show containers that have gated out.
The screen will show Empty containers.
The screen will show Tranship containers.
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Searching containers via vessel is unavailable, users need to search via container number.
The connection to Northport is a real time update service. This means the results on the screen show the current status of the container in the port system. There will be a Status Message provided.
The screen will not show containers that have either not been loaded to the port system or have gated out.
The screen will not show Empty containers.
The screen will not show Tranship containers.
Users can input a Security Check.
Random Pin and Empty Return Depot fields are not available for Northport.
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Set or Remove LOP (Line Operator) Clearances
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Create or Remove Security Check (Random / Pin / ECN numbers
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Security Checks allow shipping lines to release a container but apply a second layer of security so that only the party that knows the correct security check number can pick up the container.
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Add/Update/Remove Empty Return Depot
NOTE: For Port of Tauranga containers, the screen will display Full and Empties. Empty Return Depots can be set against Empty containers but LOPs must also email TCT Admin to confirm the depot for the Empty container to be sent to. Applying this information only in PortConnect is not sufficient for the details to be updated in the Port of Tauranga system.
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The Clear Container screen allows users to set, update or clear Empty Return Depots for Import containers to be returned to.
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Success / Failure Statuses
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