Summary
The Customs Exceptions page is designed to display messages that failed to automatically match to a vessel visit or have been unlinked from a vessel visit by the user. The purpose of this page is to allow the user to review the exceptions and manually map them to a vessel. Messages can be linked to any vessel in the dashboard, whether the vessel is incomplete, complete, or cancelled.
The messages are reprocessed for mapping to a vessel under the following conditions:
When TSW messages are received
When the vessel schedule is updated
When a manual vessel is added or updated
User Process
Before proceeding to link a CEDO message to a vessel visit, user must check if the data is correct in the Dashboard, this includes the below basic checks:
a. The vessel name and inbound or outbound number should match the CEDO message
b. The user must edit the vessel visit with the correct data - this will allow the messages to assign automatically
c. If the vessel is not found, the user must decide to wait for the vessel visit to be populated in the Dashboard or add the vessel manually.
Display Exceptions Records
All exceptions are displayed at the item level. If an item is linked to a vessel, all other items on the same CDO (Customs Declaration) are also linked to that vessel, as linking occurs at the CDO level.
Functions
Date Filter
it show by default the first and last day of the received messages (exception messages).
I don’t think it’s very useful the show an screenshot, it’s too basic - Remove?
Cargo Filter
It filters messages in the grid by Container, BBK, Cargo, Vehicle
3. Vessel Search
The list of vessels shown on this function are derived from the vessel names found in the messages displayed. This is not a vessel visit search, it only searches for vessel / voyage in the messages, it allows the user to easily allocate messages exception against a vessel name.
CCA Location
It allows the user to select messages for a specific default CCA Destination, for Port of Tauranga this is the Mount and Sulphur Point.
Check with Imelda why when I select a Vessel it doesn't allow to me change CCA location, if the CCA is set automatically then what’s the point of having this function?
Search Box
This is text search function, user can cut and paste values from a spreadsheet i.e. one or more container numbers. containers only or also BOLs same as in the Customs page? cargo Item is no BOL?
Exception Records
Function displaying all the exceptions messages that failed to automatically match to a vessel visit and it can be added to any vessel visit whether the vessel is incomplete, complete, or cancelled. Each exception message will display the reason why message was not originally matched. Please note all items on the CDO are linked to the vessel not just the selected line item
Exceptions can be ticket and manually assigned to the selected vessel (vessels in the select box are from the dashboard page).
The steps to manually assign a exception message to a vessel visit are:
a. Manual tick exception message from the exception records list
b. Look for the vessel visit on the vessel visit search and make sure vessel visit is correct (both Vessel and Voyage number matches)
c. Click on assign to vessel visit
A manual vessel visit can be added by clicking on “Add vessel visit“ and manually enter details
