PortConnect provides two forms of Track & Trace functionality that allows users to look at information about containers that move through our partner ports: Public Track & Trace - provides limited key information about containers. Subscribed Track & Trace - Monthly subscription which provides full container information. Logging into Track and TraceClick 'Login' from the Homepage > Input login details > Click on Track and Trace > Select either 'Search' or 'History'. |
Function | Public | Subscribed |
---|---|---|
Container Search from Homepage | 50 containers per search | Unlimited |
Container Search Limit | 50 containers per search | Unlimited |
Import High Level View | Limited detail displayed | All detail displayed |
Export High Level View | Limited detail displayed | All detail displayed |
Import and Export Drill Down View | ||
History Search | ||
Previous Searches |
Subscribed
Public
Subscribed
Public
Note the search prioritises active containers, if there are no active containers then it will show the most recent inactive container. |
You can only view the full details of one container at a time. |
Line Clearance - This field shows the time of general Line Clearances. If additional Line Holds are placed on containers this clearance time will not be updated.
MPI Clearance - This field shows the time of general/blanket MPI Clearances. If additional MPI impediments, such as wash or inspections impediments, are placed on containers this clearance time will not be updated.
Customs Clearance - This field shows the time of general/blanket Customs Clearances. If additional Customs impediments, such as X-Ray or inspections impediments, are placed on containers this clearance time will not be updated.
|
Containers may not show up for one of three possible reasons:
|
Detail button | Cleared | Not Cleared | Refrigerated | Hazardous | Over Size |
The three Security Check types are:
1. ECN – This is a NZ Customs generated number (currently not available for Port of Tauranga).
2. Random – This is a random number that is set by the Shipping Line.
3. None – This means that there will be no Delivery Check Number required to pick up the container.
Ports of Auckland | Port of Tauranga | ||
Impediment | Description | Impediment | Description |
---|---|---|---|
!CEDO | NZ Customs Export Delivery Order required. | !CEDO-EXP | CEDO required for Export |
!COST ACCEPTANCE EXPORT DELIVERY | Payment required for port fees for Export Delivery. | !CEDO-TS | CEDO required for Tranship |
!CUSTOMS_CLEARANCE | NZ Customs clearance required. | !CUSTOMS RELEASE | NZ Customs clearance required. |
!DEMURRAGE | This is applied by the port for containers that have incurred demurrage fees. | !LINE CLEARANCE | Shipping Line release required. |
!LINE_CLEARANCE | Shipping Line release required. | !MPI HOLD ON WHARF | !MPI HOLD ON WHARF |
!LST_HOLD | Container is lost. | !MPI_EMPTY | !MPI_EMPTY |
!MPI_CLEARANCE | MPI clearance release required. | !NO VGM NO VESSEL LOAD | !NO VGM NO VESSEL LOAD |
!SPECIAL_CUSTOMS_CLEARANCE | NZ Customs clearance required. | !UNDER BOND | Container under Customs |
!TRANSSHIP_CEDO | CEDO required for Tranship. | BILLING HOLD | BILLING HOLD |
!VGM | VGM is required. | CUSTOMS XRAY | Customs x-ray required before container leaves the port |
BACC | MPI Biosecurity Authority/Clearance Certificate. | FUM | Fumigation Stop |
CUSTOMS_INSPECTION | Customs inspection required. | FUM-GENERA | Fumigation hold for Genera |
CUSTOMS_TRANSHIP_HOLD | Customs inspection required. | FUM-NZL | Fumigation hold for Genera |
FUMIGATION | FUMIGATION | FUM-PESTIGAS-GENERA | Fumigation hold for Pestigas-Genera |
MC_HEAT_TREATMENT | MC_HEAT_TREATMENT | FUM-QTC | Fumigation hold for QTC |
MPI_ASSOCIATED_HOLD | MPI_ASSOCIATED_HOLD | FUM-RENTOKIL | Fumigation hold for Rentokil |
MPI_INSPECTION | MPI_INSPECTION | GATE HOLD - COSTS | GATE HOLD - COSTS |
MPI_MMPI_INTERNAL_INSPECTION | MPI_MMPI_INTERNAL_INSPECTION | LINE HOLD | Hold placed by shipping line. |
MPI_QUARANTINED_CONTAMINATED | MPI_QUARANTINED_CONTAMINATED | MET_STOP | Metroport Stop |
MPI_SIX_SIDED_INSPECTION | MPI_SIX_SIDED_INSPECTION | MPI_EMPTY | MPI_EMPTY |
MPI_TAPE_DOORS_HOLD | MPI_TAPE_DOORS_HOLD | MST | MPI Stop |
MPI_TRANSHIP_HOLD | MPI_TRANSHIP_HOLD | POT_STOP | Port of Tauranga stop. |
MPI_VENT_TAPE | MPI_VENT_TAPE | REEFER REPAIR | REEFER REPAIR |
NZ_CUSTOMS_XRAY | Container requires xray under Customs hold. | RETURN TO SHIPPER-CUSTOMS | Return to shipper hold - container will not load. |
OUT_OF_GAUGE | OUT_OF_GAUGE | ||
REQUEST_FOR_DEBTOR | This is applied by the port for containers that have incurred port fees. | ||
SHIPPING_HOLD | SHIPPING_HOLD | ||
SHUTTLE_HOLD | This is a shuttle hold placed on by the port for the container moving between wharves. | ||
SHUTTLE_LOCATION_HOLD | This is a shuttle hold placed on by the port for the container moving between wharves. | ||
TWO_HOUR_CEDO_HOLD | Container requires CEDO before the vessel is due to the port in 2 hours. |
Vessel | On the vessel |
Fergusson | Port of Auckland, Fergusson Terminal |
Multi-Cargo | Freyberg and Jellicoe |
Interwharf | Between Jellicoe and Fergusson wharves |
Tauranga | Port of Tauranga, Sulphur Point |
Timaru | Timaru Container Terminal |
Rail to Inland Port | On the rail wagon to Inland Port facility |
Truck | On the truck |
In transit to Seaport | In transit via truck or rail from Inland Port facility to Seaport |
Delivered | Delivered out of Port |
Metroport Auckland | MetroPort Onehunga in Auckland |
Metroport Rolleston | MetroPort Christchurch in Rolleston |
Wiri | Ports of Auckland South Auckland Freight Hub |
Triton | Ports of Auckland Bay of Plenty Freight Hub |
Southdown | Empty Return Depot in Auckland |
Waikato Freight Hub | Empty Return Depot in Horotiu |
Crawford St | Empty Return Depot in Hamilton |
Community | Not located at a Port facility |
Complete the Application for Credit - PortConnect Ltd.docx and send to info@portconnect.co.nz to confirm that you want to have access to Subscribed Track & Trace.
Please note there is a subscription charge of $120.00NZD incl. GST per company per month for Subscribed Track & Trace.
No, you can have an unlimited number of users for your subscription.
The charge is just for access to Subscribed Track & Trace and does not affect users' access to other functionality.
You will still have access to use Public Track & Trace and you can resubscribe to Subscribed Track & Trace again any time in the future.
Yes, you can request access again at any time.
Invoices will be sent in the first week of each month.
Invoices will be sent to the Admin user(s) from each company. If you want us to send invoices to a specific email address then please contact info@portconnect.co.nz
Payments are required on the 20th of the following month. Invoices and statements are sent out on the first week of the month.
Remittances need to be sent once payment has been made. Please send remittances to remit@poal.co.nz. If you send this to any other email address this will not get processed and will not be updated.