The Cost Acceptance screen allows users to search and update cost acceptance against different port costs at select ports. Costs can only be accepted while containers are active in the port’s system. Once a container has left the port it can no longer be updated.
What ports are included?
Cost acceptance works for containers at:
Port of Tauranga (including containers at the seaport and Metroport)
Ports of Auckland (including containers at Fergusson and Multi-Cargo)
Access to Cost Acceptance
Login to PortConnect. If you do not have a login, you will need to Register.
Select Services > Cost Acceptance. If this option does not appear, please contact User Support email@example.com
If you receive the below error message, please contact firstname.lastname@example.org to set-up the correct accounts under your login.
Submitting Cost Acceptance
Follow these steps to accept costs against containers:
You can also assign one debtor code to all containers by selecting the account at the top of the Guarantee Party column.
Enter your Purchase Order/Reference Number. This feature is optional but can be set to Mandatory upon request.
Select Submit. If cost acceptance is successful you will receive a success message and the row will turn green. You will receive the message: STORAGE GUARANTOR UPDATED SUCCESSFULLY.
Cost Types by port
UNIT CUSTOMS INSPECTED
UNIT CUSTOMS XRAYED
UNIT MPI INSPECTED
UNIT MPI INTERNAL
UNIT MPI SIX SIDED INSPECTED
MPI OUTSTANDING BILLING HOLD
Ports of Auckland Demurrage and Express Pin Process
The Ports of Auckland Express Pin system will automatically set the Demurrage Guarantee Party to the Trucking Company that requested the express pin IF the Guarantee Party has NOT already been set by another party.
If the Guarantee Party for Demurrage has already been set then the Express Pin process will not update the Guarantee Party.
Cost Acceptance users will be able to overwrite the Demurrage Guarantee Party if the update is submitted before gate out.
Container unavailable in Terminal Operating System.
Check the container number is correct and is calling at the port.
The container may be in the port’s system but may not have discharged yet or may have gated out already.
Cannot accept costs for POAL Import Empties.
MPI GUARANTOR NOT UPDATED AS HOLD DID NOT EXIST OR IS ALREADY ACCEPTED
If I accept Demurrage costs but the container leaves the port before the Last Free Time (LFT) will I be charged?
No, the port will only apply demurrage if the container leaves after the Last Free Time.
Can cost acceptance be overwritten?
Demurrage - the Guarantee Party can be updated up until gate out. If another party has already accepted the cost then the screen will show the Guarantee Party as ‘Other Party’ and you can change the party to your own and submit an update. If any costs are incurred the port will bill the latest party to accept the costs.
MPI Outstanding Billing Hold – The MPI Outstanding Billing Hold can only be set once.
POAL MPI/Customs Cost Types - the Guarantee Party can be updated up until gate out.
Can the cost acceptance party be changed after the container has left the port?
No, the port charges whoever was the latest party to accept costs.
Can I cancel cost acceptance?
Cost acceptance cannot be removed via the PortConnect website. To cancel a cost acceptance please contact the port directly.
Can I restrict which of my staff have access to accept costs?
No, the cost acceptance role is available to everyone in an organisation.
Can I accept costs on behalf of another party using their account details?
If the other party provides written approval to the port then their debtor account can be associated to your login and the codes will both display in the screen for you to choose from.
Why can I see multiple Guarantee Parties in my list?
Some organisations have different debtor accounts for their different branches but all log into PortConnect under a single trading party. These organisations have the option to select the appropriate guarantee party.
Why can i see a Customs/MPI impediment in Track & Trace but not in the Cost Acceptance screen?
Some cost types will only show up in the Cost Acceptance screen after the inspection process has been completed. For Auckland containers, the Customs/MPI impediment will be replaced with a Request for Debtor impediment once the inspection process has been completed and this is when the cost acceptance can be submitted.