Container Change Requests

The Container Change Request screen allows users to submit a variety of change requests to the port and allows the port to approve or decline requests.

The dedicated web page means that all requests are in a consistent format and upon approval, changes can automatically be updated in the port’s system.

The CCR service consists of a Dashboard for viewing requests and a Create Request screen for submitting new requests.

Cost Acceptance Requirement

Some request types incur a fee with the port so this functionality will only work if your organisation is also set up with the Cost Acceptance functionality. If you do not yet have access to Cost Acceptance please contact PortConnect, info@portconnect.co.nz.

Dashboard

The Container Change Request dashboard allows users to view Container Change Requests that they have saved or submitted.

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Filter Results

Requests can be filtered by:

1. Submitted date or,

2. Status

Search for requests

A search box allows users to search by:

1. Request #

2. Vessel (only applicable for some request types)

3. Container number

Note - only one value can be searched at a time.

Export to CSV

The dashboard allows users to export the details of requests to CSV.

Click the tick box on the left to select the records you wish to export then click the CSV button.

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The CSV file includes the core details of requests.

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Create a Request

To create a new request click on the ‘Create Request’ button and a new window will open.

The request screen will show different values based on the request type selected.

Request types

The following request types are available. Click on the links for detailed user-guides about each request type.