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Status | Meaning |
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UNAVAILABLE | Container is unavailable to be managed - this could be because the container is not yet in the port's system, it is already discharged or it does not have the right clearances in place |
UNAVAILABLE / AUTO-REQUESTED | Container is not available and there are existing auto-requests in place. If there are multiple auto-requests in place the first one created will be the one that is submitted to the port if the container becomes available for management. |
AVAILABLE | Priority is available to be managed. |
AVAILABLE / AUTO-REQUESTED | Priority is available to be managed. An existing Auto-Request has been set up by your company and will shortly process the requested status. |
Status Messages
The request screen shows Status Messages which can include extra details from the port or confirmation of the success/failure of an update. Below is a table showing the different validation messages and what they mean.
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Follow these steps to request a cancel Priority Status:
Click the red cross cancel button in the options column
A pop-up will appear to confirm cancellation, click ‘Yes, Cancel’.
Only the Trading Partner that managed the auto-request can cancel it.
Auto-requests will be displayed for 14 days and then will automatically disappear from the screen.
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View Priority Status in Subscribed Track & Trace
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Can I set the Gate-In notification to go to my client?
No. If parties other than the requestor wish to receive a gate-in notification then they must register for interest in the container via the standard Notifications process. Please see the Notifications User-Guide for steps.
When will my managed containers show up in the Current Notifications screen?
The Register Of Interest (ROI) for the Priority Gate In occurs when the container actually gates in at Metroport. Priority status containers will show up in the Current Notifications screen after gate in.