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Select the Shuttle Connect item from the Services menu in PortConnect.
Search the container number. Containers will display with a status of Available or Unavailable.
Select the priority status (see Types of Priority Status below) by clicking on the drop down menu.
Click Update / Auto-request.
You can check it has been set in If the container is successfully managed it will display a Management Party and the Priority Status columnwould show as Priority.
If the vessel BAPLIE has been loaded and there is a container record in PortConnect, you can set the priority immediately.
If there is no container record in PortConnect yet, an auto-request priority move can be made. The system will re-try priority auto-requests for up to 14 days, at which point the request expires and will need to be requested again by the user.
If a container is Unavailable and you set the priority it will create an Auto-Request.
If the container has MPI Clearance then the container priority status will automatically be updated. If the container has not met these requirements during this time the Auto-Request will lapse and the container will automatically disappear from the screen.
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Follow these steps to request a cancel Priority Status:
Click the red cross cancel button in the options column
A pop-up will appear to confirm cancellation, click ‘Yes, Cancel’.
Only the Trading Partner that managed the auto-request can cancel it.
Auto-requests will be displayed for 14 days and then will automatically disappear from the screen.
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View Priority Status in Subscribed Track & Trace
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