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Shuttle Connect Overview

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Shuttle Connect allows trucking companies and freight forwarders to inform the port of their preferred priority for containers moving from the Port of Tauranga seaport to Metroport inland port.

Priorities dictate where containers are discharged to in the seaport yard. Priorities can be set up to 6 hours before vessel arrival. Priority status containers are stored closer to the rail grid to allow easier loading to shuttle trains.

ALL containers moving to Metroport must have a MPI clearance before being loaded on rail. In order to set a priority move for a container via PortConnect, the MPI clearance must be in place. If a subsequent hold is placed on the container after the priority is set then the Priority status will remain but the container will not be loaded onto the train until cleared.

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Follow these steps to request a cancel Priority Status:

  1. Click the red cross cancel button in the options column

  2. A pop-up will appear to confirm cancellation, click ‘Yes, Cancel’.

  • Only the Trading Partner that managed the auto-request can cancel it

  • Auto-requests will be displayed for 14 days and then will automatically disappear from the screen.

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View Priority Status in Subscribed Track & Trace

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