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Access to Shuttle Connect
Login to PortConnect. If you do not have a login, you will need to Register.
Select Services > Shuttle Connect. If this option does not appear, please contact User Support info@portconnect.co.nz. This service is only available for trucking companies and freight forwarders.
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Shuttle Connect - Port of Tauranga
Types of Priority StatusThe priority status rules are governed by Port of Tauranga and may change. Priority (36 hours reduced free time)The Priority Status will result in containers being discharged to a location in the seaport yard which is closer to the rail grid to allow more efficient movement of containers to rail and faster than standard delivery to MetroPort. Only containers that have MPI clearance can be set to Priority. Containers managed under this priority will require uplift from Metroport within 36 hours of arrival. If users set a container to priority status then they will receive email confirmation once the container has gated in at Metroport. This email also reminds users of the 36 hours free time. Users will be charged an extra fee (on top of demurrage) by Port of Tauranga if the container exceeds the 36 hour dwell time. Standard (Default status)The container will be discharged into the normal yard stacks and will be moved to the rail grid in accordance with POT standard delivery terms & conditions (assuming MPI clearance is in place). DelayedThe container will be discharged into normal yard stacks and will be moved to the rail grid as and when required after other Priority and Standard containers have been moved in accordance with POT delayed delivery terms & conditions (assuming MPI clearance is in place). All delayed containers will be moved to MetroPort within the standard seaport free days. If you require additional storage time, this request will need to be directed to the port and may be subject to additional fees. Step by Step guideThe Shuttle Connect screen allows users to manage the priority status for Import containers up until 6 hours before the vessel ETA.
Follow these steps to request a Priority Status:
Auto-Request Details
Availability Status Definitions
Status MessagesThe request screen shows Status Messages which can include extra details from the port or confirmation of the success/failure of an update. Below is a table showing the different validation messages and what they mean.
Cancelling Priority StatusFollow these steps to request a cancel Priority Status:
View Priority Status in Subscribed Track & TraceThe Subscribed Track & Trace service allows users to view the priority status of the container, please see an example below: Shuttle Connect NotificationPortConnect will send automated Gate-In Notifications when containers arrive at Metroport with a status of Priority. Shuttle Connect Notifications can help save time for users by reducing the number of times users need to check the Shuttle Connect and Track & Trace. Click here to read more about Notifications. FAQsWhy can’t I access Shuttle Select anymore? PortConnect’s Shuttle Connect is replacing the Port of Tauranga Shuttle Select system. Please contact TCT Rail tctrail@port-tauranga.co.nz to discuss any priority moves that may be in place as of 14 April 2021. Is there a cost for Shuttle Connect? Why can’t I select a time window anymore? When will my container arrive at the inland port? Will I still get automatic emails once my priority containers arrive at Metroport? Can I get a Gate-Out notification when the container leaves the seaport? Can I set the Gate-In notification to go to my client? When will my managed containers show up in the Current Notifications screen? |
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Shuttle Connect - Ports of Auckland
Step by Step guide
Follow these steps to update the departure mode and destination:
We do not provide the ability to receive acknowledgement emails for each container managed. Destination ListConlinxx Destinations
KiwiRail Destinations
Availability Status Definitions
Status MessagesThe request screen shows Status Messages which can include extra details from the port or confirmation of the success/failure of an update. Below is a table showing the different validation messages and what they mean.
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View Departure Mode in Subscribed Track & Trace
The Subscribed Track & Trace service allows users to view the Departure Mode of the container, please see an example below:
** If your container is incorrectly showing “In-Transit to Inland Port” on Track and Trace please contact PortConnect to have this updated.