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Summary
The Customs Exceptions page is designed to display messages that failed to automatically match link to a vessel visit or have been unlinked from a vessel visit by the a user. This includes import and export border instructions.
The purpose of this page is to allow the user users to review the exceptions and manually map link them to a vessel visit. Users can link messages to any vessel visit in the dashboard, whether the vessel is incomplete, complete, or cancelled.
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Note that messages are reprocessed for linking to a vessel under the following conditions:
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MPI Food hold and clearance messages are excluded from being displayed. |
User Process
Before proceeding to link a CEDO message to a vessel visit, user must check if the data is correct in the Dashboard, this includes the below basic checks:
a. The vessel name and inbound or outbound number should match the CEDO message
b. The user must edit the vessel visit with the correct data - this will allow the messages to assign automatically
c. users should check and/or update the vessel visit information in the Dashboard. Users should:
Check if Vessel Visits have the correct Vessel names and Voyage numbers.
Correct any potential vessel detail discrepancies so that CEDOs can automatically link to the vessel visit.
If the vessel is not found
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the user
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may need to wait for
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missing vessel
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visits to be
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created (via the vessel schedule) or,
manually add the missing vessel
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visit.
Display
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Messages
Filter by Exchange Type at these icons: 
Selecting the Exchange Type will alter the records showing on the Customs Exceptions for either Exports (exchange type: Load) or Imports (exchange type: Discharge). All column headers for the grid can be sorted in alphanumeric order.
Load
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The grid displays rows of exceptions at the item level. If an item is linked to a vessel, all other items on the same customs declaration (CDO (Customs Declaration) are also linked to that vessel, as linking . Linking occurs at the CDO level.
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Functions
Date Filter
The date range shows by default .
Discharge
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The grid content is organized into 3 layers:
Item: unique consignment item for example, a container number.
Packaging: packages within the consignment item are shown underneath the item. This is only generated from import messages.
Action: contains the instruction for the consignment, such as Hold or Clear.
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Note, Status is shown at the Item level and is calculated. If one of the action rows show ‘Hold’, the status at item level will also be ‘Hold’. The status at item level will show ‘Clear’ only when all action rows show ‘Clear'. |
Filter Results
The exceptions can be filtered by way of the following. Applied filters are cleared upon the change of Exchange Type (Load/ Discharge).
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Date: defaults to the first and last day of the received messages (exception messages).
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Cargo Filter
The user can filter messages displayed by Container, BBK, Cargo, Vehicle
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3. Vessel Search
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Exchange Type: ‘Discharge’ refers to imports (CIDO records) and ‘Load’ refers to exports (CEDO records).
Location: Allows the user to select messages for a specific default customs-controlled area (CCA) Destination, Sulphur Point or the Mount. The Mount will show as default.
Cargo Type: filter messages in the grid by cargo types, Container, Breakbulk, Bulk, Vehicle. The filter icon
clears this selection. Select by transship: domestic or international. Populated by results showing in grid.
Vessel: the drop-down list
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of vessels is derived from the unique vessel names found in the messagesdisplayed. This is not a vessel visit search, it only searches
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the vessel
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name as in the messages.
Status: when filtering with 'Status', it
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Clearance Destination Filter
Users can select a Clearance Destination form the drop-down list, for Port of Tauranga this is the Mount or Sulphur Point. BBMS is configured to show Mount as default.
Search Box
This is text search; users can cut and paste values from a spreadsheet i.e. Cargo Items (one or more container numbers/BOLs), BBMS searches both Cargo Item and Container Number columns for a match.
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Assigning Exceptions to a vessel
The screen displays all the exception messages, these are messages that failed to automatically match to a vessel visit. Each exception message will display the reason why message was not originally matched.
Exceptions can be manually assigned to a selected vessel (vessels in the select box are from the dashboard page).
The steps to manually assign an exception message to a vessel visit are:
a. Tick the box next to the exception message from the exception records list
b. Look for the vessel visit on the vessel visit search and make sure vessel visit is correct (both Vessel and Voyage number matches)
c. Click on assign to vessel visit
d. When it’s assigned the customs exception is removed from the screen and can now be view on the Customs page.
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A manual vessel visit can be added by clicking on “Add vessel visit“ and manually enter details |
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searches the status at the item level, not action (for imports).
Search: free text search is available. Note: this does not allow for spaces which will result in a new line.
CSV: export a CSV document with the displayed items.
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Location: Sulphur Point will default the top 1000 most recent border instructions. The user should refine their search. |
Detailed View
Open the detailed view pop up page for the corresponding item by clicking icon: 
or 
The detailed view provides further information not shown in the grid. The user can export all columns on the detailed view grid by way of CSV file by clicking icon: 
Example
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Assign to Vessel Visit
The reason for the exception is displayed under grid heading “Exception”. The user will need to refer to these messages and assign the item to a vessel visit.
How to
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Assigning Exceptions to vessel visits can also be done automatically when the vessel visit is edited via the Dashboard and the system has found it matches with the vessel voyage the exception has.
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The selected Vessel Visit details pop up when clicking icon:  |
Add Vessel Visit
To manually add a Vessel Visit, click “Add Vessel Visit” which will prompt a pop-up window with fields to complete and ‘Save’. For example:
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