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Error message | Trouble shooting | Error Source |
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Container unavailable in Terminal Operating System. |
| Port |
MPI GUARANTOR NOT UPDATED AS HOLD DID NOT EXIST OR IS ALREADY ACCEPTED | MPI cost can only be accepted once. To update the account accepting costs, contact TCTReception@port-tauranga.co.nz | NZTRG |
1234 - John Smith Co. (John Smith Ltd): requires a purchase order number | You will need to enter a Purchase Order Number to accept costs. | PortConnect |
ERROR: BUSINESS UNIT XXXX NOT FOUND | The debtor mapping is incorrect, please contact PortConnect info@portconnect.co.nz | Port |
Invalid Guarantee Party | Please contact PortConnect info@portconnect.co.nz | Port |
Account on hold. Contact TCTReception@port-tauranga.co.nz | There is an issue with the debtor account in the port system. Contact TCTReception@port-tauranga.co.nz | Port |
Cannot update: [COST TYPE NAME] Agent id=Other Party not found | This error occurs if you submit an update without changing the Guarantee party from ‘Other Party’. Update the Guarantee party in the screen before clicking submit. | Port |
Cannot update: [COST TYPE NAME] Agent id=[CODE] must be on account | This error occurs if the Guarantee party is not set up correctly in the port’s system or has been suspended. | Port |
VESSEL NOT FOUND - MR419125253 | This error occurs….. | ??? |
Chris Boxall Vessel Not found?
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FAQs
When can I accept costs against containers?
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