Summary
The Customs Exceptions page is designed to display messages that failed to automatically match to a vessel visit or have been unlinked from a vessel visit by the user. The purpose of this page is to allow the user to review the exceptions and manually map them to a vessel. Users can link messages to any vessel in the dashboard, whether the vessel is incomplete, complete, or cancelled.
User Process
Before proceeding to link a CEDO message to a vessel visit, user must check if the data is correct in the Dashboard, this includes the below basic checks:
a. The vessel name and inbound or outbound number should match the CEDO message
b. The user must edit the vessel visit with the correct data - this will allow the messages to assign automatically
c. If the vessel is not found, the user must decide to wait for the vessel visit to be populated in the Dashboard or add the vessel manually.
Display Exceptions Records
All exceptions are displayed at the item level. If an item is linked to a vessel, all other items on the same CDO (Customs Declaration) are also linked to that vessel, as linking occurs at the CDO level.
Functions
Date Filter
The date range shows by default the first and last day of the received messages (exception messages).
Cargo Filter
The user can filter messages displayed by Container, BBK, Cargo, Vehicle
3. Vessel Search
The list of vessels shown in the drop-down list are derived from the vessel names found in the messages displayed. This is not a vessel visit search, it only searches for vessel / voyage in the messages, it allows the user to easily identify exception messages by vessel name.
Clearance Destination Filter
Users can select a Clearance Destination form the drop-down list, for Port of Tauranga this is the Mount or Sulphur Point. BBMS is configured to show Mount as default.
Search Box
This is text search; users can cut and paste values from a spreadsheet i.e. Cargo Items (one or more container numbers/BOLs), BBMS searches both Cargo Item and Container Number columns for a match.
Assigning Exceptions to a vessel
The screen displays all the exception messages, these are messages that failed to automatically match to a vessel visit. Each exception message will display the reason why message was not originally matched.
Exceptions can be manually assigned to a selected vessel (vessels in the select box are from the dashboard page).
The steps to manually assign an exception message to a vessel visit are:
a. Tick the box next to the exception message from the exception records list
b. Look for the vessel visit on the vessel visit search and make sure vessel visit is correct (both Vessel and Voyage number matches)
c. Click on assign to vessel visit
d. When it’s assigned the customs exception is removed from the screen and can now be view on the Customs page.
A manual vessel visit can be added by clicking on “Add vessel visit“ and manually enter details
