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Summary
The Customs Exceptions page is designed to display messages that failed to automatically match link to a vessel visit or have been unlinked from a vessel visit by the a user.
The purpose of this page is to allow the user users to review the exceptions and manually map link them to a vessel visit. Users can link messages to any vessel visit in the dashboard, whether the vessel is incomplete, complete, or cancelled.
User Process
Before proceeding to link a CEDO message to a vessel visit, user must check if the data is correct in the Dashboard, this includes the below basic checks:
a. The vessel name and inbound or outbound number should match the CEDO message
b. The user must edit the vessel visit with the correct data - this will allow the messages to assign automatically
c. If the vessel is not found, the user must decide to wait for the vessel visit to be populated in the Dashboard or add the vessel manuallyusers should check and/or update the vessel visit information in the Dashboard. Users should:
Check if Vessel Visits have the correct Vessel names and Voyage numbers.
Correct any potential vessel detail discrepancies so that CEDOs can automatically link to the vessel visit.
Consider whether to wait for missing vessel visits to be automatically created (via the vessel schedule) or whether to manually add the missing vessel visit.
Display Exceptions Records
All exceptions are displayed at the item level. If an item is linked to a vessel, all other items on the same CDO (Customs Declaration) are also linked to that vessel, as linking occurs at the CDO level.
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Filters
Date Filter
The date range shows by default the first and last day of the received messages (exception messages).
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Cargo Filter
The user can filter messages displayed by Container, BBK, Cargo, Vehicle
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Vessel
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Filter
The list of vessels shown in the drop-down list are derived from the vessel names found in the messagesdisplayed. This is not a vessel visit search, it only searches for vessel / voyage in the messages, it allows the user to easily identify exception messages by vessel name.
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Clearance Destination Filter
Users can select a Clearance Destination form the drop-down list, for Port of Tauranga this is the Mount or Sulphur Point. BBMS is configured to show Mount as default.
Keyword Search
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Filter
This is text search; users can cut and paste values from a spreadsheet i.e. Cargo Items (one or more container numbers/BOLs), BBMS searches both Cargo Item and Container Number columns for a match.
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Assigning Exceptions to a vessel
The screen displays all the exception messages, these are messages that failed to automatically match to a vessel visit. Each exception message will display the reason why message was not originally matched.
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