Track & Trace Cheat Sheet

PortConnect provides two forms of Track & Trace functionality that allows users to look at information about containers:

Public Track & Trace - provides limited key information about containers.
Subscribed Track & Trace - Monthly subscription for $113.52 excl GST which provides full container information.

The information displayed on the Track & Trace screen is information received from the Ports which updates the screen every 10-15 minutes.

Please note you need to be logged in to see the Track & Trace information.

Containers may not show up for one of three possible reasons:

1. For Imports the Vessel Bay Plan (summary of containers on the vessel) may not have been received by the port yet.

2. For Exports the container may not have been pre-advised yet.

3. The container number you have searched may not be correct.

Event Details

Delivery Date - When the container has been delivered from the sea port or inland port.

Last Free Time - For Timaru Container Terminal the Last Free Time calculation is from Midnight. FCL containers get 5 Free days. MTY containers get 3 Free days. Weekends are not included in the calculation and so are effectively additional Free days.

Line Clearance - This field shows the time of general Line Clearances. If additional Line Holds are placed on containers this clearance time will not be updated.

MPI Clearance - This field shows the time of general/blanket MPI Clearances. If additional MPI impediments, such as wash or inspections impediments, are placed on containers this clearance time will not be updated.

Customs Clearance - This field shows the time of general/blanket Customs Clearances. If additional Customs impediments, such as X-Ray or inspections impediments, are placed on containers this clearance time will not be updated.