Storage Pre-Advice User-Guide

Storage Pre-Advice User-Guide

Please note Storage Pre-Advice function is only available for Shipping Lines for Ports of Auckland LINK facility.

Contents

Navigate to Storage Pre-Advice

  1. After you log in, you will be taken back to the PortConnect homepage.

  2. Click on Services > Storage Pre-Advice


Create Storage Pre-Advice


Cancel Storage Pre-Advice

To cancel the Storage Pre-Advice, contact Ports of Auckland Customer Services CustomerServiceC@poal.co.nz


Update Storage Pre-Advice

If you need to update the ISO type for the container, please contact Ports of Auckland Customer Services CustomerServiceC@poal.co.nz


Success / Failure Messages

When you submit the Storage Pre-Advice request, there will be confirmation messages on the container rows.

Message

Resolution

Message

Resolution

[CONTAINERNUMBER: Selected ISO Type (2500) is different from previous visit (45R5). Change ISO Type to match previous visit or contact Ports of Auckland CustomerServiceC@poal.co.nz to request an amendment to the previous record.]

Contact the port

[CONTAINERNUMBER: Unexpected EquipType ISO: XYZZ]

Enter a valid ISO Type

[CONTAINERNUMBER: There is an existing container record in the port facility system that requires updating to enable Pre-Advice. Contact Ports of Auckland CustomerServiceC@poal.co.nz to update container record.]

Contact the port

IStoragePreadvicePort ComponentUri not valid:

Contact PortConnect User Support

[CONTAINERNUMBER]:The selected Line Operator is not an approved operator on this vessel. Contact your shipping line or the port to confirm your booking details.

Contact your shipping line or the port.

 

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