Express Pin User-Guide


Access to Express PIN

This functionality is only available to Trucking companies visiting the Ports of Auckland Seaport.

  1. Login to PortConnect. If you do not have a login, you will need to Register. 
  2. Select Services > Express Pin Request or Express Pin Display



Request a Pin

The Express Pin Request screen allows you to request pins for Import and Export containers.

Request Screen Validation Messages

The request screen shows Validation Messages which come directly from the port. Below is a table showing the different validation messages and what they mean.

Validation Message Text
Meaning
Container has a six hour VGM hold appliedThe hold must be removed before a PIN can be obtained.
Container has not been discharged from the VesselThe container must be discharged before a PIN can be obtained.
Container has not been preadvisedThe container exists in the port system but has not yet been pre-advised and is missing key details.
Container not foundThe container exists in the port system but the selected 'Express Pin Type' does not match.
Container number not foundThe container does not exist in the port system or is not in the right state to be pinned.
Delivery check number validation failedThe provided Delivery Check does not match the port's record.
Has hold from customsThe hold must be removed before a PIN can be obtained.
Has hold from LOPThe hold must be removed before a PIN can be obtained.
Has hold from MPIThe hold must be removed before a PIN can be obtained.
Has hold from TerminalThe hold must be removed before a PIN can be obtained.
Hazardous goods have been registered against this unitHazardous containers cannot be pinned and drivers must visit the road office.
The outbound Routing is not scheduled for Road deliveryThe port is expecting the container to leave by Vessel or Train and cannot be pinned for Road delivery.
This container is already on the Express RequestThe container has been pinned by another trucking company. You will need to check with your customer to see who else they may have given the job to.
The carrier is not an authorised carrier for Inter-facilityThe container is set to move to an Inter-facility location and therefore can only be pinned by a certain company. Will need to contact POAL Customer Service to remove this instruction so that you may pin your container.

Express PIN request in Export Pre-Advice screen

The Export Pre-Advice screen has a Request Express Pin button which will automatically pull all container numbers from the screen and populate them into an Express Pin Request screen for you.


Express PIN Display Screen

The Express PIN Display screen displays the total number of PINs and Auto-Requests linked to your company. This screen allows you to view and Cancel PINs.

Summary Table

The Summary Table displays an overview of all PINs and Auto-Requests linked to your company. The Summary Table splits containers into different Views based on the status of their PINs.

The Summary Table numbers are updated when you,

  • Open or refresh the page
  • Click on any of the Summary Table view options
  • Cancel or Remove PINs

Available

The Available view displays all the Containers with PINs that are available to be used. Express Pin becomes available once the unit has discharged and if all clearances have been applied. 

Auto-Requested

The Auto-Request view displays all Auto-Requested containers. The only information you will see on the Auto-Request page is the container number, PIN status and the 'Cancel & Remove' button. Once an Auto-Request has been registered PortConnect will attempt to obtain a PIN for 2 weeks from the time of the Auto-Request. If a PIN is obtained then the container will automatically move to the Available section and you will be able to see the full details of the container. If a PIN cannot be obtained during this time the Auto-Request will lapse and the container will automatically disappear from the screen.  

Suspended

The Suspended view displays PINs which have been Suspended by the Port. PINs can become Suspended if a Stop is applied to a container which was previously all cleared. If a PIN becomes Suspended, the container will move from the Available view to the Suspended view. Once the PIN becomes Available again it will automatically move back to the Available view. You can search containers in Track & Trace to check their status and see why the PIN may have become Suspended.

Used

The Used view displays all used PINs. Containers will automatically move from the Available view to the Used view once the Pin is used at the port. Used PINs will be displayed for 2 weeks and then will automatically disappear from the screen. You can click 'Remove' if you wish to clear this record from the Display Screen immediately.

Cancelled

The Cancelled view displays all Cancelled PINs. When you cancel a PIN an Available or Suspended PIN the container will appear in the Cancelled view. Cancelled PINs will be displayed for 2 weeks (from the time of Cancellation) and then will automatically disappear from the screen. You can click 'Remove' if you wish to clear this record from the Display Screen immediately.

Total

The Total views display a summary of all the other views. You are also able to Cancel and Remove PINs from the Total view.Click


Express Pin details

Cancelling/Removing PINs

The Display screen allows users to perform the following actions:

  1. Cancel Available and Suspended PinsCancelled PINs will be displayed for 2 weeks (from the time of Cancellation) and then will automatically disappear from the screen.
  2. Remove Used and Cancelled Pins - Cancelled and Used PINs will be displayed for 2 weeks and then will automatically disappear from the screen. You can click 'Remove' if you wish to clear this record from the Display Screen immediately.
  3. Cancel/Remove Auto-Requested Pins - Cancel the Auto-Request and clear the record from the Display Screen immediately.




Express Pin Notifications

PortConnect can send automated Notifications when Express Pins become Suspended or Available. Pins can become suspended if a Stop or hold is placed on a container after the pin has been obtained. Pins can become Available if a previously Suspended pin becomes Available again or when an Auto-Requested Pin is obtained.

Express Pin Notifications can help save time for users by reducing the number of times you need to check the Express Pin Display screen.

Click here to read more about Notifications.