Track and Trace User-Guide

Contents

Logging into Track and Trace

Click 'Login' from the Homepage > Input login details > Click on Track and Trace > Select either 'Search' or 'History'.

Public and Subscribed Track & Trace

PortConnect provides two forms of Track & Trace functionality that allows users to look at information about containers that move through our partner ports:

Public Track & Trace - provides limited key information about containers.

Subscribed Track & Trace - Monthly subscription which provides full container information.

PortConnect does not display through containers.

 Function

Public

Subscribed

 Function

Public

Subscribed

 Container Search from Homepage

50 containers per search

Unlimited

 Container Search Limit

50 containers per search

Unlimited

 Import High Level View

Limited detail displayed

All detail displayed

 Export High Level View

Limited detail displayed

All detail displayed

 Export Searches to CSV file

 Import and Export Drill Down View

 History Search

 Previous Searches

 

Import and Arriving Transhipments View

Subscribed

Public

Exports and Departing Transhipments View

Subscribed

Public


Depot View

Users can subscribe to a Depot view. The depot section sits at the bottom of the Track & Trace screen and shows Gate In and Gate Out information at over 18 depots including the Ports of Auckland Link facility. A full list of depots is available here, Container Park list

Note: Depot records only become visible in the Track & Trace screen once the container has gated in at a depot facility.

The depot view is a separate service to Subscribed Track & Trace and users can subscribe to the view even if they are not currently registered for Subscribed Track & Trace. However, Subscribed Track & Trace users do have access to a greater level of detail such as specific gate times.

The Depot view is a subscription service. Visit our pricing page for the full pricing details, https://www.portconnect.co.nz/#/content/pricing

 

Subscribed

Public

 

Search for active container records

Top level view

Note the search prioritises active containers, if there are no active containers then it will show the most recent inactive container. 

Detail view

You can only view the full details of one container at a time.

Event Details:

Last Updated - This is the time the port have last updated the container information.

Activated Date - When the container has started tracking in the ports system.

Seaport Gate Out/Gate In Date - Gate in/out time for truck or rail

Inland Port Gate Out/Gate In Date - Gate in/out time for truck or rail

Line Clearance - This field shows the time of general Line Clearances. If additional Line Holds are placed on containers this clearance time will not be updated.

MPI Clearance - This field shows the time of general/blanket MPI Clearances. If additional MPI impediments, such as wash or inspections impediments, are placed on containers this clearance time will not be updated.

Customs Clearance - This field shows the time of general/blanket Customs Clearances. If additional Customs impediments, such as X-Ray or inspections impediments, are placed on containers this clearance time will not be updated.


Revisit Previous Container Searches


Search for historical container records


Export container searches to CSV


Search preferences

We have introduced a new search preference functionality for limiting columns and CSV export information.

Simply click on the preference icon to filter the search results on screen and for the CSV export.


Search by Vessel (Shipping Lines only)


Container Not Found




Icons

 

 

 

 

Detail button

Cleared

Not Cleared

Refrigerated

Hazardous

Over Size


Security Check Types

The three Security Check types are:

Port

ECN

Random/PIN

Port

ECN

Random/PIN

NZAKL

This is a NZ Customs generated number

This is a number that is set by the Shipping Line.

NZTRG

This is a number that is set by the Shipping Line.

NZTIU

This is a number that is set by the Shipping Line.

NZLYT

This is a number that is set by the Shipping Line.

A PIN Security Check Type is different to a POA Express PIN.


Impediments

Ports of Auckland

Port of Tauranga/Timaru Container Terminal

Lyttelton Port

Impediment

Description

Impediment

Description

Impediment

Description

!CEDO

NZ Customs Export Delivery Order required.

!CEDO-EXP

CEDO required for Export

!CEDO

Customs Export (CEDO) required

!COST ACCEPTANCE EXPORT DELIVERY

Payment required for port fees for Export Delivery.

!CEDO-TS

CEDO required for Tranship

!CUSTOMS HOW

!CUSTOMS HOW

!CUSTOMS_CLEARANCE

NZ Customs clearance required.

!CUSTOMS RELEASE

NZ Customs clearance required.

!CUSTOMS MAYGO

Customs Import (MAYGO) required

!DEMURRAGE

This is applied by the port for containers that have incurred demurrage fees.

!LINE CLEARANCE

Shipping Line release required.

!DELIVERY_PIN

for VBS only

!LINE_CLEARANCE

Shipping Line release required.

!MPI HOLD ON WHARF

!MPI HOLD ON WHARF

!EDO REQUIRED

EDO REQUIRED

!LST_HOLD

Container is lost.

!MPI_EMPTY

!MPI_EMPTY

!HLL_IMP_MT

!HLL_IMP_MT

!MPI_CLEARANCE

MPI clearance release required.

!NO VGM NO VESSEL LOAD

!NO VGM NO VESSEL LOAD

!MPI HOW

MPI Hold on Wharf, Clearance to move to ATF required

!SPECIAL_CUSTOMS_CLEARANCE

NZ Customs clearance required.

!UNDER BOND

Container under Customs 

!MPI SIX SIDE

MPI 6 Side inspection required

!TRANSSHIP_CEDO

CEDO required for Tranship.

BILLING HOLD

BILLING HOLD

!MPI6SIDE

MPI 6 Side Inspection required

!VGM

VGM is required.

CUSTOMS XRAY

Customs x-ray required before container leaves the port

!OVERSIZE

Special Lift assessment required

BACC

MPI Biosecurity Authority/Clearance Certificate.

FUM

Fumigation Stop

!PAYEE

LPC Demurrage Payee required

CUSTOMS_INSPECTION

Customs inspection required.

FUM-GENERA

Fumigation hold for Genera

!RAIL PIN

PIN required for Ramp

CUSTOMS_TRANSHIP_HOLD

Customs inspection required.

FUM-NZL

Fumigation hold for Genera

!RAIL_ONLY

Departing LCT via Rail

FUMIGATION

FUMIGATION

FUM-PESTIGAS-GENERA

Fumigation hold for Pestigas-Genera

!REEFER_ON_POWER

Midland port hold

MC_HEAT_TREATMENT

MC_HEAT_TREATMENT

FUM-QTC

Fumigation hold for QTC

!REEFER_POWER_CHARGES

outstanding reefer charges

MPI_ASSOCIATED_HOLD

MPI_ASSOCIATED_HOLD

FUM-RENTOKIL

Fumigation hold for Rentokil

!RETURN TO SHIPPER DO NOT LOAD

Dray Status Return to Shipper

MPI_INSPECTION

MPI_INSPECTION

GATE HOLD - COSTS

GATE HOLD - COSTS

!SHIP IMP

Shipping Company Import Release required

MPI_MMPI_INTERNAL_INSPECTION

MPI_MMPI_INTERNAL_INSPECTION

LINE HOLD

Hold placed by shipping line.

!SHIP IMP PI

Shipping Company Import Release required LINE PI

MPI_QUARANTINED_CONTAMINATED

MPI_QUARANTINED_CONTAMINATED

MET_STOP

Metroport Stop

!SHIP_IMP_SSL

Swire Shipping Line Import release required

MPI_SIX_SIDED_INSPECTION

MPI_SIX_SIDED_INSPECTION

MPI_EMPTY

MPI_EMPTY

!TRANSFER_PAYEE

Transfer payee required

MPI_TAPE_DOORS_HOLD

MPI_TAPE_DOORS_HOLD

MST

MPI Stop

!TRANSSHIP DELIVERY

TRANSSHIP DELIVERY

MPI_TRANSHIP_HOLD

MPI_TRANSHIP_HOLD

POT_STOP

Port of Tauranga stop.

!TRANSSHIP_CEDO

Customs transship CEDO required

MPI_VENT_TAPE

MPI_VENT_TAPE

REEFER REPAIR

REEFER REPAIR

!UNIT_LOAD_VGM_REQUIRED

VGM is required for loading

NZ_CUSTOMS_XRAY

Container requires xray under Customs hold.

RETURN TO SHIPPER-CUSTOMS

Return to shipper hold - container will not load.

!VGM REQUIRED

VGM Required

OUT_OF_GAUGE

This Out of Gauge hold is a Port internal check hold. When driver is in the Port to uplift the container, the gate needs to check that the cargo and the container is safe to leave the port. Once it is clear to leave the Port, the drivers assist team will clear this hold.

Please contact Port of Auckland customerservice@poal.co.nz

MPI OUTSTANDING BILLING HOLD

Applied by Port of Tauranga charge for an import in Yard not MPI Cleared 48 hours after discharge. Please contact Port of Tauranga tctadmin@port-tauranga.co.nz to clear the hold.

CD HOLD

City Depot staff hold

REQUEST_FOR_DEBTOR

This is applied by the port for containers that have incurred port fees.





CD_HOLD_CERT

CD hold cert

SHIPPING_HOLD

SHIPPING_HOLD





CD_HOLD_FAULTY

CD hold faulty

SHUTTLE_HOLD

This is a shuttle hold placed on by the port for the container moving between wharves.





CD_HOLD_PARTIAL

CD hold partial

SHUTTLE_LOCATION_HOLD

This is a shuttle hold placed on by the port for the container moving between wharves. 





CLERK

LPC Clerk Hold 

TWO_HOUR_CEDO_HOLD

Container requires CEDO before the vessel is due to the port in 2 hours.





CUST_TRANSHIP HOLD

Import tranship hold. Customs papers must be presented

 

 

 

 

CUSTOMS HOW

Customs Import release required

 

 

 

 

CUSTOMS XRAY

Customs Xray required Hold

 

 

 

 

CUSTOMS_LAND_HOLD

Customs Land Hold

 

 

 

 

CUSTOMS_SEA_HOLD

Customs Sea Hold

 

 

 

 

FUMIGATION

Fumigation requried

 

 

 

 

HAZ_2_HOLD

HAZ_2_HOLD

 

 

 

 

HAZ_24_HOLD

HAZ_24_HOLD

 

 

 

 

HAZ_72_HOLD

HAZ_72_HOLD

 

 

 

 

HAZARDOUS_HOLD

Hazardous container hold for Class A hazards

 

 

 

 

HIGH WIND

HIGH WIND

 

 

 

 

HOLD MPI

MPI Hold on wharf

 

 

 

 

LATE_CEDO_PAYEE

Late CEDO - Requires approval

 

 

 

 

LATE_RECEIPT_PAYEE

late container requires approval

 

 

 

 

LCT

LPC Terminal Hold

 

 

 

 

LM HOLD

LM  hold

 

 

 

 

LPC CHARGE:CUSTOMS XRAY

LPC CHARGE:CUSTOMS XRAY

 

 

 

 

LPC CHARGE:MPI INSPECTION

MPI inspection charge

 

 

 

 

LPC HOLD:MPI WASH

MPI wash charge

 

 

 

 

MID HOLD

Midland port staff hold

 

 

 

 

MPI 6 SIDE

MPI 4 / 6 Sided Inspection required 

 

 

 

 

MPI DI

MPI Door Inspection required

 

 

 

 

MPI GRAIN HOLD

MPI stop for delivery by road or rail

 

 

 

 

MPI SI

MPI Seal check required

 

 

 

 

MPI VA

MPI VA Inspection required

 

 

 

 

MPI VNT SEAL

MPI Vent Seal Inspection required

 

 

 

 

MPI WASH

MPI External Wash required

 

 

 

 

MPI_LAND_HOLD

MPI Land Hold

 

 

 

 

MPI_SEA_HOLD

MPI Sea Hold

 

 

 

 

MPI_STOP_DISCHARGE

requires a permission from MPI to discharge

 

 

 

 

MPI_TRANSHIP HOLD

Import transship hold. MPI papers must be presented

 

 

 

 

MPIFUMREQ

MPI treatment required

 

 

 

 

PAYEEDG

Demurrage payee required for hazardous containers

 

 

 

 

RAIL_CHARGES

Rail charges hold

 

 

 

 

ROLL_PENDING

Roll Pending - Requires approval

 

 

 

 

SHIP HOLD

SHIP CO. HOLD

 

 

 

 

TRUCK HOLD

to be released to the Truck Co in the Ref ID only

 

 

 

 

TSW_MPI_MID_HOLD

TSW_MPI_MID_HOLD

 


Locations

Vessel

On the vessel

Fergusson

Port of Auckland, Fergusson Terminal

Multi-Cargo

Freyberg and Jellicoe

Interwharf

Between Jellicoe and Fergusson wharves

Tauranga

Port of Tauranga, Sulphur Point

Timaru

Timaru Container Terminal

In Transit to Inland Port

In transit, via truck or rail, from Seaport to Inland Port facility

In Transit to Seaport

In transit, via truck or rail, from Inland Port facility to Seaport

Delivered

Delivered out of Port

Metroport Auckland

MetroPort Onehunga in Auckland

Metroport Rolleston

MetroPort Christchurch in Rolleston

Wiri

Ports of Auckland South Auckland Freight Hub

Ruakura

Ruakura Inland Port

Southdown

Empty Return Depot in Auckland

Waikato Freight Hub

Inland port facility in Horotiu

Crawford St

Inland port facility in Hamilton

Community

Not located at a Port facility


Subscription FAQs

How can I sign up to Subscribed Track & Trace?

Get instant access by subscribing via our online payment portal. See our user-guide for creating a subscription.

Track & Trace pricing information is available here, https://www.portconnect.co.nz/#/content/pricing

Is the charge affected by the number of users?

No, you can have an unlimited number of users for your subscription.

What does the charge cover?

The following section of this user-guide describes the differences between standard and subscribed Track & Trace, Track and Trace User-Guide | Public and Subscribed Track & Trace

What happens if I unsubscribe from Subscribed Track & Trace?

You will still have access to use Public Track & Trace and you can resubscribe to Subscribed Track & Trace again any time in the future.

When will the invoice be sent?

Access to Subscribed Track & Trace is managed via an online payment portal and payment confirmation is sent from the payment portal.

How do I unsubscribe?

  • If you have an active subscription against your user account, you will have the option to ‘Manage Subscription’ on the pricing page and remove your credit card details.



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